Movianto quality statement

Our policy is to achieve and maintain industry-leading quality standards in every aspect of our business; this ensures that we continually satisfy the expectations of our clients and their customers with respect to all services offered.

Movianto is committed to effective quality management at every level within the business. As such, each business unit in all markets fully complies with GDP requirements and has achieved and maintains ISO 9001:2000 accreditation.

All operations within Movianto have dedicated full-time quality managers and qualified pharmacists liaising directly with our clients. In addition, smooth internal operations ensure that the needs of our clients are clearly understood and met through good communication, pro-active management and effective monitoring.

Our European Quality Manager reports directly to the Managing Director, which again demonstrates the importance of quality within the Movianto organisation.

In order to guarantee continuous improvement across all operations, we regularly hold Group-wide quality workshops attended by our quality managers to discuss, agree and implement best practice within the Group.

While providing and maintaining services to its clients Movianto therefore ensures that:

• the quality policy is upheld and supported by management at all levels
• staff responsibilities and duties are clearly identified
• staff are appropriately trained to enable them to undertake their tasks and that they are given appropriate authority within the scope of their responsibilities
• sufficient resources are provided to facilitate work
• quality plans are applied in the management of all projects
• all appropriate documentation is maintained, controlled and archived
• periodic audits and reviews of operations, staff and projects are undertaken to ensure that standards are maintained and opportunities for improvements achieved.